Communication made simple

Communication made simple

Communication made simple It’s not easy to achieve “simple,” but when done right, time-consuming tasks are made easier. With a simple click of a button on an Autoflow customized workflow, the shop just solved two problems: one is tracking each car in...
Simple isn’t easy

Simple isn’t easy

Simple is never easy. For instance, TiVo is fast, easy, and simple. VCRs? Not so much, though both basically provide the same service. IPads are easy and simple while desktop computers aren’t. I have taught the basics of computers in a lot of different settings...
Your Time vs. My Time

Your Time vs. My Time

Your Time vs. My Time Since we live in a world that very much revolves around “me,” this is becoming an important and relevant topic. I am not saying that everyone in this world is stuck on themselves, but we have become very particular about how our time...
Push vs. Pull Communication

Push vs. Pull Communication

Push vs. Pull Communication We live in a world where all information is now at our fingertips…well, almost all information. We can pull content from the internet for just about anything: up-to-the-minute news, what our friends are eating, where to vacation, what...
Stop losing cars

Stop losing cars

Stop losing cars There is no worse feeling than having an incredibly busy, profitable day at your shop and then noticing upon closing the one car in the parking lot that fell through the cracks and no one touched. You turn to your service writer, and they shrug their...
Automotive Repair – Disruptive Technology

Automotive Repair – Disruptive Technology

Automotive Repair – Disruptive Technology I enjoy talking, and reading about the subject of disruptive technology. Doom and gloom maybe, but interesting. I have heard lots of predictions about the auto aftermarket repair industry. And, I do agree that one day,...