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CDK User Mapping
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CDK User Mapping
User Mapping between CDK and Autoflow ensures everyone is properly assigned in both systems.
From CDK
Use the same employee code you use to assign work in CDK
In Autoflow
From the admin menu select Manage Users
Select the Edit button next to the employees name
Add the CDK employee code in the field labeled SMS username
Assigned Techs and Advisors appear on the workflow.
CDK Ticket Transfer
CDK Appointment Sync
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CDK Ticket Transfer
CDK Appointment Sync