June 2023 Release Notes

6/5/2023 – System Improvements Enhancements: QR Code for Login Page – We’ve added a new option for any logged in user to click the QR button at the top left of the dashboard to that a user on a mobile device can easily scan and navigate to the shop login page....
Confidence at the Counter – The Power of Compelling Speech

Confidence at the Counter – The Power of Compelling Speech

As this webinar formed, the latest results from the JD Power survey for the aftermarket were released. The Aftermarket Service Index (ASI) report had good news for the aftermarket, but lousy news for Service Advisor satisfaction. Could communication skills be to...

May 2023 Release Notes

5/9/2023 – System Improvements Enhancements: DVI – A new filter was added to allow easier isolation of line items on the DVI that include data from a previous inspection. TechFlow – The TechFlow dashboard is now reinforced with the same color-enhanced...
Avoid the Anger and Get Paid Quickly With Extended Warranties

Avoid the Anger and Get Paid Quickly With Extended Warranties

When a customer comes into the shop with an extended warranty, how does your advisor react? Business as usual? Frustrated? Smiling while saying “it’s fine” too many times to actually be fine? In this webinar, we’re going to introduce you and your team to a real claim...
Workflows for Waiters

Workflows for Waiters

March 23, 2023, 2:00 PM EST It isn’t uncommon for shops with high volumes of quick service tickets to encounter struggles with consistency and quality in their DVIs. Even if techs are performing great inspections, overwhelmed advisors might fail to communicate...