NAPA TRACS Enterprise WO Generation
Autoflow’s NAPA TRACS Enterprise integration allows the ability to create a digital work order (WO) Step 1: Create labor items in NAPA TRACS Enterprise and generate the WO After you have added your labor lines and parts In the “Key Tag” Field type...NAPA TRACS Enterprise Appointment Sync
Appointment Sync allows NAPA TRACS Enterprise users the ability to create an appointment in NAPA TRACS Enterprise and have it transfer to Autoflow. Add your appointment in NAPA TRACS Enterprise Add required information First and last name Cell number in the...M1 – Ticket Transfer
Transferring Tickets from Mitchell to Autoflow is triggered by the service advisor once the ticket status is set. Ticket Criteria: Required for Autoflow First, Last name of client or a business name. Cell phone in the proper phone field Vehicle year, make and model...M1 – User Mapping
Tech and Service advisor assignments in Mitchell 1 will transfer into Autoflow. Map users with these steps. Step 1: Verify the Employee Code in “Technician Setup” Navigate to Technician Setup from the Configurations menu. This is also where you manage your...Recent Posts
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"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
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"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
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"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
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"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
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"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
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We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
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Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
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Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
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"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
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"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
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