Digital Vehicle Inspection Is Worth Our Time
Digital Vehicle Inspection Is Worth Our Time There are a few areas to address when a technician states something to the notion of, “Doing the DVI is not worth my time.” Let’s tackle the reasons why a tech might feel this way. The inspection takes too long to...
Customer or Client
Customer or Client For all the talk we hear about raising the image of the auto repair industry to a true profession, we must first have a reckoning with how we understand our relationship with those whom we serve. Restaurants and hospitality businesses have...
Great Software Will Not Fix a Bad Shop
Great Software Will Not Fix a Bad Shop Just as the latest robotic surgery technology would be useless without the skilled hand and mind of a trained surgeon, shop software is also useless without the proper team and processes in place. This is something we often come...
Autoflow Reporting Insights
Autoflow Reporting Insights Whether you have two shops, two hundred, or one is enough, Autoflow reports are designed to help you ensure each part of your organization is engaged with your process. This webinar offers insight to owners, coaches, general managers and...Recent Posts
- Redefining CRM: Human Intelligence to the Exit: Why Technology Is the Tool, Not the Relationship
- Redefining CRM: Scheduling Is Not Self Service: Staying in the Loop Before the Next Visit
- Redefining CRM: What Quality Control Really Protects: The Client Relationship
- Redefining CRM: Client Relationship Management, not Customer Retention Marketing
- How to Get Technicians to Actually Use Your DVI Software (And Keep Using It)
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Sara Doe
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Testimonial
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
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