Workflow for Automotive Repair Shops
Workflow for Automotive Repair Shops The Autoflow Training Team discuss all things workflow. They’ve highlighted five key phases of shop workflow which require a strategy to prevent process breakdown, set backs, and delays. – Initiation: The statuses...
Best Practice Texting Strategies for Your Shop
Best Practice Texting Strategies for Your Shop Beyond the basics, viewers will learn about text strategies that can improve client interactions and boost shop efficiency. Hosted by the Autoflow training team: Topics will benefit any advisor, customer service rep, or...
Your markerboard is dead without you
Your markerboard is dead without you Being the communication medium between highly competent technicians and highly demanding clients is only one challenge point behind the counter of an auto repair facility. That point gets plenty of love thanks to texting and...
How many clicks does it take?
How many clicks does it take? I’ll never forget the first digital platform I attempted rolling out in my shop. Introducing it to my chief technician was a nightmare. This was largely due to the fact that one of the features on that platform was a time tracking piece...Recent Posts
- Redefining CRM: Human Intelligence to the Exit: Why Technology Is the Tool, Not the Relationship
- Redefining CRM: Scheduling Is Not Self Service: Staying in the Loop Before the Next Visit
- Redefining CRM: What Quality Control Really Protects: The Client Relationship
- Redefining CRM: Client Relationship Management, not Customer Retention Marketing
- How to Get Technicians to Actually Use Your DVI Software (And Keep Using It)
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Testimonial
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
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