Feedback is like a Christmas morning gift – Part Deux

Feedback is like a Christmas morning gift – Part Deux

Feedback is like a Christmas morning gift – Part Deux In an early blog, I discussed feedback as a gift that you should receive (https://www.autoflow/blog/feedback-is-like-a-christmas-morning-gift/), much like on Christmas morning. Some gifts you love, some you...
The Complete Automotive Digital Experience

The Complete Automotive Digital Experience

The Complete Automotive Digital Experience As shop owners, we know that it’s an inconvenience for our customers when their vehicles break down, and we should do everything we can to make their experience at our shops painless. We know that they are busy with...
How many clicks does it take?

How many clicks does it take?

How many clicks does it take? I’ll never forget the first digital platform I attempted rolling out in my shop. Introducing it to my chief technician was a nightmare. This was largely due to the fact that one of the features on that platform was a time tracking piece...
Shop Workflow – Might as well start simple.

Shop Workflow – Might as well start simple.

Shop Workflow – Might as well start simple. You’re not alone if you feel quickly overwhelmed while attempting to add digital procedures to your shop. It’s easy to see other people doing something a certain way and then deciding you should hop on board, too. But,...
How to Manage an Auto Mechanic Shop and More!

How to Manage an Auto Mechanic Shop and More!

How to Manage an Auto Mechanic Shop and More! I have been asked how I handle running two auto repair shops and a software company, along with being a father (who doesn’t like to miss his daughters’ soccer games) and a loving husband (who at least picks up...