Your markerboard is dead without you
Your markerboard is dead without you Being the communication medium between highly competent technicians and highly demanding clients is only one challenge point behind the counter of an auto repair facility. That point gets plenty of love thanks to texting and...
Feedback is like a Christmas morning gift – Part Deux
Feedback is like a Christmas morning gift – Part Deux In an early blog, I discussed feedback as a gift that you should receive (https://www.autoflow/blog/feedback-is-like-a-christmas-morning-gift/), much like on Christmas morning. Some gifts you love, some you...
The Complete Automotive Digital Experience
The Complete Automotive Digital Experience As shop owners, we know that it’s an inconvenience for our customers when their vehicles break down, and we should do everything we can to make their experience at our shops painless. We know that they are busy with...
The Need for a Final Quality Control Check: A Squeak and a Leak
The Need for a Final Quality Control Check: A Squeak and a Leak I created the following example years ago to illustrate the importance of automotive repair shops performing a final quality control check on ALL vehicles that they touch. While it’s a process that...
How many clicks does it take?
How many clicks does it take? I’ll never forget the first digital platform I attempted rolling out in my shop. Introducing it to my chief technician was a nightmare. This was largely due to the fact that one of the features on that platform was a time tracking piece...Recent Posts
- How to Get Technicians to Actually Use Your DVI Software (And Keep Using It)
- Autoflow Integrates its iDVI Virtual Claims Inspection Platform with DART Warranty Group
- From Dispatch to Decision: Why Virtual Inspections Are Transforming RV and Marine Warranty Claims
- Why Automotive Service Advisors, Operations Leaders, and Shop Owners Choose Autoflow
- Autoflow Streamlines Appointment Booking and Check-in with Updated Scheduling and Calendar Features
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Sara Doe
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CEO & Founder
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Testimonial
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
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