What does the automotive repair industry need most?
Training! That should be the end of this blog, and I should have nothing more to say than simply training. But, of course, I’ll go on. Most people would tend to think I would’ve answered technology, but if you don’t have top people to run your...
Collaboration is everywhere, but why does it lack in the automotive repair industry?
Collaboration is a great thing and is how people build things never imaginable. In order to build a rocket-ship, you need many different parts manufacturers, engineers, and computer scientists all working together to build something great. Why in the automotive repair...
Who owns your Digital Vehicle Inspection data?
Yes, I have been on a kick about who owns the data that a shop owner collects. And, I want to clear up any misconceptions out there in this auto repair world about who owns a shop’s data, even the data collected from your Digital Vehicle Inspection reports. Once...
Who owns your automotive repair shop’s customer data?
I get this question asked a lot: “Why can’t the software I want to use integrate with my shop management system?” There really isn’t one easy answer to this question, but let me start with one of the problems I see. There is some sort of misconception about who owns...
Carm Capriotto – Learn One Thing: Quality Control is Needed
Yes, my title this week is somewhat long and confusing, but let me take it apart piece by piece. This Friday, I will be joining a Town Hall with Carm Capriotto on Remarkable Results Radio about Quality Control. This topic is not sexy and can be boring, yet it is very...Recent Posts
- When “We Care” is Just Marketing
- Pronto Network Selects Autoflow as Exclusive Provider of Digital Vehicle Inspections and Marketing CRM
- The Ideal Monitor Setup for Maximum Shop Efficiency
- Autoflow Integrates with Google Reserve to Offer Seamless 24/7 Appointment Booking for Auto Repair Shops
- How to Keep Your Shop Busy: A Strategic Approach to Marketing During Slow Periods
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"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
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"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
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We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
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"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
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We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
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We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
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Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
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Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
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"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
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"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
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