The adapter is a lightweight application installed on your server to connect Autoflow with your Mitchell 1 SMS.
The adapter runs in the background
- The adapter must be running on one machine to transfer new tickets into Autoflow
- The adapter is typically set to auto-open after restarts
- The adapter runs in the background, you can open from the system tray
Start the adapter using the shortcut
- Some system updates or events may require you to restart the adapter
- To restart, click the shortcut added to your desktop by Autoflow support
Start the adapter using the shortcut
- Date Lookback – Set up to two weeks back.
- This option is used to choose how far back Autoflow should look for database changes
- Phone – Identify the phone field that will be used by Autoflow.
- Be sure this matches your Cell or Mobile phone field in Mitchell 1
- Disable RVH – Determine if you want to import notes as Reason Vehicle is Here in the DVI
- True = Disabled (no notes transfer)
- Auto Close – Set to close tickets in Autoflow when orders are paid or posted in Mitchell 1
- True = Auto-close is enabled
- Work Order Status – You can set multiple status’ to sync Work Order Generation
- To sync Work Order generation, spell the same as a status in Mitchell 1. (case sensitive)