M1 – Adapter Properties

The adapter is a lightweight application installed on your server to connect Autoflow with your Mitchell 1 SMS.

Mitchell 1 Autoflow Integration Adapter

The adapter runs in the background

  • The adapter must be running on one machine to transfer new tickets into Autoflow
  • The adapter is typically set to auto-open after restarts
  • The adapter runs in the background, you can open from the system tray
Mitchell 1 Autoflow Integration Adapter Start

Start the adapter using the shortcut

  • Some system updates or events may require you to restart the adapter
  • To restart, click the shortcut added to your desktop by Autoflow support
Mitchell 1 Autoflow Integration Adapter UI

Start the adapter using the shortcut

  1. Date Lookback – Set up to two weeks back.
    • This option is used to choose how far back Autoflow should look for database changes
  2. Phone – Identify the phone field that will be used by Autoflow.
    • Be sure this matches your Cell or Mobile phone field in Mitchell 1
  3. Disable RVH – Determine if you want to import notes as Reason Vehicle is Here in the DVI
    • True = Disabled (no notes transfer)
  4. Auto Close – Set to close tickets in Autoflow when orders are paid or posted in Mitchell 1
    • True = Auto-close is enabled
  5. Work Order Status – You can set multiple status’ to sync Work Order Generation
    • To sync Work Order generation, spell the same as a status in Mitchell 1. (case sensitive)

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