Shop-Ware Work Order Generation

Build your RO in Shop-Ware, transfer your digital Work Order to Autoflow When work is authorized in Shop-Ware, generate the Work Order in Autoflow Build your order in Shop-Ware Ensure all work on the order is authorized Generate the ticket from the Shop-Ware RO# Click...

Shop-Ware Integrated Inspections

Perform your inspections in our industry-leading DVI and export your findings to Shop-Ware. Complete your inspection in Autoflow Techs perform their inspections in Autoflow. Service Advisors or Techs can click the “Push to SMS” button at the top of the...

ROW Adding tickets to Autoflow

From RO Writer To your Autoflow Dashboard Transfer Criteria: For a transfer to occur, your ticket must contain these items: Client first and last name or business name Mobile number in the “cell” field Vehicle Year/Make/Model Ticket must have an...

ROW User Mapping

Service Writer and Technician Assignments in ROWEqual Assignments in Autoflow Step 1:  Confirm the “Technician or Service Writer Code”  Tech code found under menu Configuration -> Labor -> Technicians  SW code found under menu Configuration ->...

ROW Status Mapping

Sync your status fields in ROW with your work flow in Autoflow. To Sync: Spell each status exactly the same. Simple. When you select the status in ROW, it will automatically move the status on that record in Autoflow The status sync is one way. Autoflow status changes...