- From the Administrator Account, find the admin dropdown menu in the top right corner of the page
- Select the option Add new user
- Select whether it is a Service Writer or Technician account
- Service Writer account – Service writers can add customers, move them along the workflow, send text updates, modify customer information and edit digital vehicle inspections
- Technician account – Technicians can only access/fill out digital vehicle inspections and click administrator authorized buttons in the workflow
How to add a service writer or technician account
