Contactless Service, the new normal?
Tough questions remain regarding how the industry moves forward with the new contactless service model. Chris Monroe, CEO of Monroe Tire & Service joins Chris Cloutier, CEO of Golden Rule Auto Care and Autoflow, to discuss the implementation of contactless service strategy. What works, what hasn’t, and what should we be asking ourselves next?...
Leveraging the Digital Inspection in the touchless process
In continuation of our webinar series on the touchless process, we're pleased to introduce Bob Greenwood as a special guest! Bob Greenwood joins Chris Cloutier, Craig O'Neill and Michael Catullo to discuss ways to leverage inspections more effectively. In this replay you will be challenged to consider your current inspection process and hear...
Touchless Auto Repair – Leading Your Team to Engage
Changing routines or traditional habits in a repair shop are challenging. Prior to the current crisis, shop owners could postpone difficult changes. Now, that need for change is critical and our skills as leaders are being put to the test. This webinar focuses on strategies to rally your teams effectively as you learn to engage a touchless and...
Touchless Auto Repair
Touchless service has suddenly jumped into focus for auto repair shops all over the country. Watch the replay of the discussion with industry veterans from RLO Training and Autoflow as they cover the topic spanning from the vehicle’s arrival, executing the digital inspection, communicating all throughout the process, conducting a final quality...
