2022 Webinars

Leveraging the Latest with Autoflow Q2 2022

Leveraging the Latest with Autoflow Q2 2022

The Autoflow development team works non-stop to make the Autoflow tool the best it can be and as we hit the halfway mark for the year, we want to share the latest new developments available to you! Join Michael and Craig as they discuss what's new with Autoflow! Contents: 0:00 - Intro 2:35 - Roadmap 3:43 - Texting 26:55 - DVI 56:50 - Reporting...

The Art of Performing the DVI

The Art of Performing the DVI

Shops have come to realize how important completing a DVI has become and now is the time to refine your process, improve your image quality and start looking at short video clips in place of photos. Join Michael and Greg as they discuss the finer points of completing a DVI. Contents: 0:00 - Introduction 3:10 - Baselines 4:05 - Why DVI? 9:18 - DVI...

Preventing the Unlucky Client

Preventing the Unlucky Client

In this webinar, Craig and Michael discuss five tips Autoflow clients can use to achieve more effective communication with your team and your clients, the new Text Manager will be included in this discussion. Timestamps: 0:00 - Intro 2:38 - Predefining Expectations 12:08 - Automate What You Can 26:48 - Communicating With Internal Statuses 40:41 -...

The Art of Advising

The Art of Advising

In this webinar, Craig and Michael discuss five tips Autoflow clients can use to achieve more effective communication with your team and your clients, the new Text Manager will be included in this discussion. Timestamps: 0:00 - Intro 2:38 - Predefining Expectations 12:08 - Automate What You Can 26:48 - Communicating With Internal Statuses 40:41 -...

5 Tips for Effective Shop Communication

5 Tips for Effective Shop Communication

In this webinar, Craig and Michael discuss five tips Autoflow clients can use to achieve more effective communication with your team and your clients, the new Text Manager will be included in this discussion. Timestamps: 0:00 - Intro 2:38 - Predefining Expectations 12:08 - Automate What You Can 26:48 - Communicating With Internal Statuses 40:41 -...

Leveraging the Latest from Autoflow

Leveraging the Latest from Autoflow

Here's the latest from Craig and Michael on how to leverage Autoflow's shiny new upgrades to benefit YOUR shop in 2022! Timestamps: 0:00 - Intro 1:32 - Polls 4:22 - Service Reminders 12:48 - Workflow Pagination 15:10 - Appointment Reminders 17:58 - Client History 19:47 - Web Widget 22:03 - AI 23:24 - Follow-Up 28:01 - Quick Add 30:49 - User...

Autoflow Reporting Insights

Autoflow Reporting Insights

Whether you have two shops, two hundred, or one is enough, Autoflow reports are designed to help you ensure each part of your organization is engaged with your process. This webinar offers insight to owners, coaches, general managers and any staff members that are accountable for activities performed or enhanced by Autoflow. We examined questions...

Your Shops Vehicle Inspection Process with Autoflow

Your Shops Vehicle Inspection Process with Autoflow

Many shops have very unique inspection processes. While our team will frequently share best practices developed from our own experience, we know how important it is to have a tool that gives you the freedom and flexibility to maintain the standards established for your brand. Join us as we cut dive straight in to the customization features for...

Workflow for Automotive Repair Shops

Workflow for Automotive Repair Shops

The Autoflow Training Team discuss all things workflow. They've highlighted five key phases of shop workflow which require a strategy to prevent process breakdown, set backs, and delays. - Initiation: The statuses involving checking in and inspecting vehicles - Sales: Keep track and streamline the sales process. - Staging: Most communication...

Best Practice Texting Strategies for Your Shop

Best Practice Texting Strategies for Your Shop

Beyond the basics, viewers will learn about text strategies that can improve client interactions and boost shop efficiency. Hosted by the Autoflow training team: Topics will benefit any advisor, customer service rep, or shop owner looking to provide a better experience while leveraging text capabilities from any application. - Establishing a...

Change or Die – The key concepts of change applied to your shop

Change or Die – The key concepts of change applied to your shop

This webinar began as an internal reading recommendation from our CEO, Chris Cloutier. Chris encouraged our team read the book "Change or Die" by Alan Deutschman. The book talks about three keys to successful change. Relate - Repeat - Reframe. If you have ever wondered why you are successful at change in some circumstances, but struggle at...

Contactless Service, the new normal?

Contactless Service, the new normal?

Tough questions remain regarding how the industry moves forward with the new contactless service model. Chris Monroe, CEO of Monroe Tire & Service joins Chris Cloutier, CEO of Golden Rule Auto Care and Autoflow, to discuss the implementation of contactless service strategy. What works, what hasn’t, and what should we be asking ourselves next?...


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