Enhancements:
- New Client Microsite released!
The client view of the DVI has a new look and has been updated and now includes new features and customization.
Included are:
- New ability to customize the colors of the microsite to match your branding
- New options to default the client view to a specific section of the DVI, including the tire inspection or the Reason Vehicle is Here (RVH)
- New Client Guide – you can now spell out for clients in greater detail what it means for items to be marked green/yellow/red.
- New Header customization – make it clear for clients what they are looking at.
- New MSO management for all new microsite modifications. Once clicked – all stores in your corporation/group/network will receive the master format.
- New Advisor Preview of Client DVI
A new button has been added to the text/email modal for sending clients their inspection results. In the send modal, look for the new button labeled “click here to preview Customer DVI”.
This feature allows advisors to:
- See DVI’s as the client will see them before sending.
- View sent DVI’s without triggering a view in DVI reporting
- Assist clients in navigating to key findings while on the phone by seeing exactly what clients see.
- Image/Video Uploads
We’ve updated Apple Device compatibility by accepting DVI image/video uploads in HEIF/HEVC formats.
Additionally, we’ve introduced an option in DVI Setup to compress images client side
before uploading. Please note – compression will drastically reduce image quality but improve performance on low-bandwidth connections.
- Bayflow: Avg. Bay Occupancy and Body Time are now included in the Bayflow report.
- Provided the option to toggle the display of stock numbers on the ACP under the customer name, similar to the existing functionality with RO numbers and Keytags.
- Added the invoices / ROs in the ACP search description
- Adjusted the image zoom buttons’ placement below the image in the main DVI image modal.
- Allowed for multiple cars on the Tekmetric dashboard while restricting multiple appointments.
Bugs:
- Fixed misspelled words in the Company Setup page’s “Pagination” in Dashboard preferences.
- Corrected a misspelling in “Sentiment Analysis – Outbound.”
- Resolved issues with file names in the QC report download PDF and CSV files.
- Corrected issues with item count and average in sales reports.
- Addressed bugs related to old and new multi-axle tire data in DVI and customer DVI.
- Fixed bugs in the WO Slim view, DVI sheet change, and the active customers page.
- Corrected issue with button clicks not registering on DVI quick link under clients name on the ACP.
- Fixed display issues related to the Set Priority screen.
- Corrected duplicate job submission issues in Protractor.
- Fixed RVH display in DVI PDF.
- Resolved image markup and time stamp display issues in QC Sheet Images.
- Sales report billed hours now round to only 2 decimal places.
- Implemented padding between RVH items and image or video lines in DVI PDF.
- Addressed apostrophe encoding issues in NPS followup setup.
- Fixed issues with uploaded videos in QC-Warranty
- Resolved issues with PDF uploads on work orders and QC.
- Fixed hyphen issues in RVH from Tekmetric concerns.
- Corrected the display of MSO accounts in the SW filter on ACP.
- Addressed workflow status display issues and calendar header.
- Implemented automatic DVI page locking when closing a visit from the DVI page.
- Corrected video count display in email reports.
- Fixed PDF upload issues on work orders and QC.
- Addressed problems with scheduled message dates in Text Manager. Dates now appear correctly for when messages are scheduled to be sent.
- Fixed image counter tracking in DVI reports related to tire images.
- Corrected rounding issues with efficiency estimation and actual hours in work order reports.
- Fixed timestamp display in marketing campaigns.
- Addressed issues with AI Auto Responder
